Journal 3

Activity 2.1 - Creating consistent messages
Scenario 1

• Peanuts are an allergy that can strike at any time. Even though none of child have a known food allergy to peanuts it doesn't need to come into a school. Politely explain to the parents that want to bring something with peanuts in them. Suggest other goodies that would be enjoyed for a birthday.

Scenario 2

• I would be very understanding about her feelings and views on this situation. However, from a business prospective I can't always promise an early day for just this staff member. Also keep in mind that when one staff gets more early days than others the rest of the staff get really upset about that and that's when people start the whole favorites/hatred rumors.

Activity 2.2
Scenario 1

• On a personal note I take my lesson plans to heart because I work very hard on them. If I found my lesson plans on someone else's parent board I would be furious. Speaking to that teacher without any children around I would to that teacher that I don't have a problem with sharing ideas but do have a problem that she went behind my back and just posted it. If it happens again I would bring it to my directors attention.

Scenario 2

• First-things-first, always stay professional. If I got worked up every time I had an upset parent. I would explain to him that I apologize to him that his daughter had gotten hurt. She did not bring it to my attention. Also I would ask her who hurt her and then reassure her dad that I would be paying extra attention to the child that hurt her. In the future I will be documenting all accidents. Also I would follow up with the director on this situation and explain what I talked about with the parent.