Journal 2

HI! I am very behind on my journal posts. Please excuse my tardiness.

Activity 1.1 - Identifying your audiences

• Staff
• Children
• Parents
• USDA Food Program Lady
• Guest coming into the building
• Tours

Tours are my really big audience.

Activity 1.2 - Additional conversation
I'm not a very social person and have struggled with that my whole life. But now that I am an AD, I have to give tours. My first couple of tours I did terrible but I can tell that I have been growing and am doing well.

Activity 1.3 - Define who you are

1. I visualize my business as being professional. I have the best-of-the-best parents and teachers. Everyone has teamwork in the quest for there children's education.
2. My rates are competitive to the centers around my business. I offer a family discount, transfer discount (either match it or beat it), promotional discounts such as free registration or a free weeks tuition with a enrollment referral.
3. Besides the amazing curriculum that my teachers full we also have a soccer program, dance program, and a gymnastics program that all are onsite.
4. Curriculum is a big part of which I promote in my tours, I go on and on about what all it offers and how we prove it to the parents.
5. My staff can be very flexible, they are willing to work late when other teammates are out. They also work with each other on switching hours to cover their shifts.
6. I brag on my staff but at the same time they have weaknesses. They need to start keeping there environments extra clean. Sometimes they are at work more than they are at home. Clean stuff extra as much. But they are pretty awesome!